Refund/Return Policy

REFUNDS

You are eligible for a full refund (minus the 20% administration fee) unless otherwise notified on sign up page within the 14 days cooling off period from the day of registering. The cooling off period does not apply where a registration is made within 21 days of the event date.

Due to the nature of sporting events, we are unable to make exceptions for injuries etc.

EVENT CANCELLATION POLICY

Average Joes Global Sports Network, LLC reserves the right to alter the start time of the Event. In the event of a change of start time, the Participants will be notified of the revised start time with as much notice as reasonably practicable. No refund in full or in part shall be made for any change in start time for an Event provided the Event takes place on the specified date of the Event.

Average Joes Global Sports Network, LLC reserves the right to change the date of the Event in any unforeseen circumstances out of our control.

In the event of circumstances beyond our control, the Average Joes Global Sports Network, LLC also has the right to move the event to a new location. No refund will be given in this scenario.

Average Joes Global Sports Network, LLC reserves the right to allow the Participant to move their Event to another Event in the same year. The Participant shall provide a written request via email stating clearly the desire to move to another Event. A $10.00 administration charge will be levied by Average Joes Global Sports Network, LLC.

No refunds will be offered if cancellation is due to an unforeseeable natural disaster or other ‘act of God’ situations.

 

PRODUCTS/DIGITAL CONTENT REFUND/RETURN POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ajgsn.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ajgsn.com and send your item to: PO Box 381, Mason, MI, 48854, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: PO Box 381, Mason, MI, 48854, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.